Customer Manager-Natural Specialty Sales

Work State CA-ON-Toronto
Job ID
Work City
Sourcing Req
Position Type
Regular Full-Time
Work Zip
Starting average hours per week
37.5 +


Acosta-Customer Manager Natural Specialty Sales 

Founded in 1927, Acosta has grown from a local food broker to become the leading outsourced sales and marketing agency serving consumer packaged goods companies and retailers across the United States and Canada.

We offer a truly integrated approach that engages shoppers at every point along the path to purchase and ensures that our clients’ products are strategically positioned to most effectively convert those shoppers at the shelf.

Position Summary:

The role of the Customer Manager is expected to deliver the planned annual sales & profit target within the Grocery & Drug channel business, while managing trade effectively. The person will work in close collaboration with cross-functions within Shopper Marketing, Category Management, Brand, Retail Sales, Finance & Supply Chain to achieve the company’s goals.


Key Responsibilities and Duties:

  • Delivering Annual Net Sales & Profit targets
  • Accurately forecasting sales volume & trade dollars
  • Developing, implementing and evaluating trade and shopper marketing initiatives, based on insights
  • Maximization of trade investments and efficiencies aligned to business objectives
  • Business and category analysis. Developing & presenting category management solutions
  • Ensuring new products are listed and distribution gaps are filled
  • Strategizing customer business initiatives & developing joint business plans with customers
  • Negotiating annual agreements, promo activity, listing fees, price increases & costing with customer
  • Maximizing all sales opportunities through alignment & support from the Retail Team


  • Bachelor’s Degree in business/Commerce is a strong asset
  • 4+ years’ experience in Natural Health Products Industry, NHP Sales or equivalent in Sales of other Packaged Goods preferred
  • Strong analytical skills & proficiency in MS Office (Excel, PowerPoint)
  • Full proficiency in A.C.N. software. Knowledge of Aztec will be an asset
  • Superior collaboration and project management skills
  • Solid presentation skills & ability to persuade/sell to all levels of the customer organization
  • Strong Financial acumen
  • A results oriented, proven achiever, with the resolve to ""make-it-happen"". Proactive & problem solver
  • Ability to be flexible and adaptable to change

To Apply: Please send resumes to 


Why Acosta?
Consistently voted one of the best places to work, Acosta gives you the opportunity to work with the world’s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we’re making the next chapter of everyone’s story the most memorable one yet.


DISCLAIMER: Acosta is an Equal Opportunity Employer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Acosta reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.


By submitting your application you agree with and accept the Acosta/Mosaic Privacy Statement and Terms of Conditions.



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