Acosta USA (Florida)

  • Client Customer Manager (CPG Field)

    Work State US-NC-Charlotte
    Job ID
    2018-156938
    Work City
    Charlotte
    PCN
    220391
    Position Type
    Regular Full-Time
    Work Zip
    28205
  • Overview

    Primary responsibility includes increasing sales, market share and profit for P&G and Acosta by calling on Store Manages, Market Managers, and Asset Protection Managers. Responsible for building strong relationships with customer accounts resulting in deep market penetration within a specific division and/or geography. 

    Responsibilities

    • Increase sales, market share and profit by calling on senior retail management with retails (i.e. Store Mangers, Asset Protection and Market Managers)
    • Serve as the subject matter expert and advocate, and specifically the P&G - Grooming category product lines
    • Provide field training support and expertise into retail organization
    • Expand customer relationships beyond normal day-to-day contacts  
    • Engage the influencers and decision makers at each store to agree plans to drive OSA in RAM call file. Develop action plans and engage all appropriate store, market & regional contacts.
    • Use performance data to drive discussions at each store to highlight opportunities and areas of concern
    • Achieve competitively superior in-store presence in the assigned markets 
    • Collaborate with Retail Business Managers on all major retail initiatives (new product introductions, selling drives, contests, etc.)
    • Collaborate with local Acosta managers and field team to coordinate a successful solution-based team approach through training, conference calls and work with’s
    • Data capture & insight reporting daily & weekly, creating business case studies for share & reapply across all retailers. Document successful case studies, highlighting joint value creation between account & P&G
    • Provide information on local competitive activity, customer feedback/needs, and market place successes in order to identify similar client/customer opportunities.
    • Complete special projects as requested.
    • Document successes and progress verbally and in a written presentation format
    • Work a regional geographic market monthly consisting of up to 30 locations, visitng stores 3-5 days a week

    Qualifications

    • Bachelor Degree or equivalent work experience; Bachelor Degree preferred
    • 3+ years of relevant experience within Consumer Packaged Goods (CPG).
    • Comprehensive understanding of the marketplace and strong communication skills.
    • Strong sales presentation, resilience, determination, entrepreneurial, and persistence.
    • Ability to build rapport and trust with key decision makers
    • Effective communication skills, highly able to influence without authority, leveraging store insights
    • Intermediate skill level with Microsoft Outlook, Excel, Word and PowerPoint

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