Reporting directly to the National Sales Support Manager, the incumbent will be responsible for processing of all pricing, promotions & new item updates, for all Clients and Customers including New Clients nationally and Ontario for distribution to Retail Customer Managers, Customer Service and Becton system.
Monitor, Process & Communicate list pricing, promotional pricing, price increase/decreases, product specs and new/discontinued items for all Acosta Canada Clients.
Resolve all pricing variances for all Acosta Canada Clients Nationally including live orders, history orders and reconciling variances. Involves dealing with Customer Managers regionally and or nationally to verify pricing
Process all new and current Clients & product information into an excel pricing spec sheet, excel pricing folder and verify all details.
Set up excel New Item Trackers or Price Increase Trackers as required and upload to SharePoint in the New Item Tracker area
Constant maintaining, updating and processing of all Client information sheets on SharePoint for all Acosta Canada Clients
Establish and maintain a partnership with all internal and external departments/clients
Provide backup Customer Service to support vacation/time away. Accept and process all orders in the Acosta Genweb system (via EDI, Email & Fax), communicate with accounts, facilitate and resolve issues surrounding the order process from entry to delivery and perform all tasks necessary for the entire process. Volume of orders and emails is high.
General admin tasks as assigned
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