The Business Process Solutions (BPS) Division of Acosta uses technology solutions (Order-to-Cash & EDI – Order Management, Invoice Claims Resolution, Data Management) to help our clients achieve financial excellence. The BPS team is made up of two functional areas: Customer Service and Claims. The BPS Customer Service Team cleanses retailer purchase orders, ensuring error-free order placement and resolves customer service issues. The BPS Claims Team validates and processes trade and non-trade related deductions and retailer check requests within the requirements of the Acosta Financial Controls Manual and Sarbanes-Oxley. Business Process Solutions works closely with sales to ensure client expectations are met.
The Acosta Payment Recovery Specialist provides a client support function to the BPS Claims Team and is responsible for researching retailer trade and non-trade related deduction errors, investigating/reprocessing invalid claim submissions and oversees the repayment/collection commitment process from the retailer on behalf of Acosta clients.
Acosta Sales & Marketing is an Equal Opportunity Employer
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